Archive call recordings without running a server
Your contact-centre platform exports recordings over SFTP or FTP — but your cloud storage bucket doesn't speak SFTP. DocEvent is the managed endpoint in between: point Five9, Convoso, Nextiva, ViciDial or any other dialer at your DocEvent hostname, and every recording lands in your own Amazon S3, Azure Blob or Google Cloud Storage bucket as soon as your platform exports it.
Get started for free — our basic plan is free forever.
1
Your call platform
Exports each recording over SFTP, FTPS or FTP
Five9ConvosoNextivaViciDial3CX
2
DocEvent
Managed archive endpoint for your recordings
No SFTP server to run or maintain
Per-user credentials
IP firewall
TLS everywhere
Audit log
3
Your cloud storage bucket
Recordings stored in your own account, under your retention rules
Amazon S3Azure Blob StorageGoogle Cloud StorageCloudflare R2Backblaze B2Wasabi
Recordings flowing in three steps
Works with any platform that exports over SFTP or FTP
If your dialer, PBX or contact-centre platform has an SFTP, FTPS or FTP export setting, it can archive to DocEvent — including:
Five9NICE inContact / CXoneConvosoNextivaGenesys8x8ViciDialAmeyo3CXTalkdeskRingCentralAsterisk / FreePBX
All product names are trademarks of their respective owners; no affiliation or endorsement is implied.
Why archive recordings to your own bucket
Compliance-ready retention
Recordings land in a bucket you control, so your retention policy is enforced by your own cloud — object lock, versioning and lifecycle rules — and DocEvent keeps a full audit log of every upload.
Own your recordings
Vendor recording storage is rented; your bucket is yours. Keep recordings past your contract, move older files to cold storage like S3 Glacier to cut costs, and never pay to export your own calls.
Nothing to run
No SFTP server to provision, patch or scale — DocEvent runs the endpoint as a service. TLS on every connection, SSH-key or password auth, and an IP whitelist so only your platform gets in.