Simple plans hosted in the cloud. Priced to scale.

Sure it is possible to bring up a virtual instance and link it with a s3fs filesystem, we also did this many years ago, and learnt our lesson! Managing and monitoring such an instance became a serious overhead, and, there are no equivalent s3fs fuse plugins to Azure or GCS. There are also considerations of high-availability with SFTP and FTP/S, file sync between instances, and dealing with sftp if on a Windows environment. Then load-balancing...

Our service is fully managed, highly available, multi-region and multi-az. We support, maintain, monitor 24/7 with regular feature upgrades. We offer a user jail for multiple users to the same bucket out of the box, even on our basic plan, that is just the beginning.

Our job is to worry about this, you've got bigger fish to fry!

A user is one authenticated login to your Simple FTP Service. Each Simple FTP Service you create is counted as one service. If you are accessing 3 buckets with 3 users on each bucket, this counts as 9 user/services.

No. SFS Drive is included with every plan, including Basic. Your service users sign in at sfs-drive.docevent.io with their existing username and password; transfers made in the browser count towards the same data and operations quotas as FTP transfers.

Channels — automated file routing between S3, HTTP, email, FTP and SFTP — is in early access and free for everyone, on every plan, while we build it out.

Data transfer in and out of a service is counted towards your data transfer usage. Operations are get, put, login actions that occur on your service.

Both plans let you use your own S3, Azure blob or GCS bucket and allow Whitelisting/Blacklisting of IP addresses. The Premium plan adds organisations (invite your team to manage the account, each with their own login), file restore / reprocessing, root username aliasing, and longer log retention (90 days vs 30). It also includes a larger monthly quota: 3GB of data transfer and 100,000 operations, vs 1GB and 50,000 on Standard.

Credit card (including MasterCard, Visa or American Express) via Stripe which is available after you signup by upgrading your plan at anytime.

You can purchase a Self-Hosted annual license to run an instance of our server behind your own firewall.

Normally when creating a service your username is prefixed with a randomly generated 8 character string. Username aliasing lets you login to the server using a username without a prefix. Still unsure? Try our basic account for free to see how it works.

Organisations, available on the Premium plan, let a team manage one DocEvent account without sharing passwords. The account owner invites members by email; each member signs in with their own DocEvent login and switches into the organisation to manage its services and channels. Billing and plan changes stay with the account owner, and every action is recorded in the account activity log against the person who performed it.

Certainly! You can change your current plan at anytime by visiting the "Plan details" page in your Account page.