Account & BillingBilling

Invoice details and who receives them

Set the billing name, address and email that appear on your invoices, choose the invoice language, and find your past invoices and receipts.

Updated August 31, 2026

Everything that appears on your invoices is on one page: Account → Billing.

Sending invoices to an accounts address

Invoices go to the Billing email, which is separate from the email you sign in with. If your finance team should receive them instead of you, set it there - under Billing Details, change Billing email, and save.

This is the supported way to route invoices to an accounts inbox. There is no list of additional recipients, so if several people need a copy, use a distribution list or shared mailbox as the billing email.

Billing name and address

Also under Billing Details:

Billing name - the name or company the invoice is made out to
Address line 1 and Address line 2
City, State / Province, Postal code, Country

These are what print on your invoices and receipts.

Invoice and receipt language

The same panel has Invoice & receipt language. Set it once and future invoices and receipts are issued in that language.

You need a payment method first

If Billing Details shows Add a payment method first, that is expected. The billing name, address, email and language are stored against your payment profile, so add a card under Payment Method at the top of the page, and the fields become editable.

Past invoices and receipts

The invoice list at the bottom of Account → Billing has every invoice, each with a PDF link for the document and a Pay link while anything is outstanding.

Tax identifiers - VAT, ABN, W-9

These cannot be set in the console today. If you need a tax number shown on your invoices, or a completed W-9 or W-8BEN for your vendor onboarding, email support@docevent.io and we will sort it out.